Surgical Leadership Today and Tomorrow:
the 2012 Surgical Leadership Conference

September 20-21, 2012

InterContinental Hotel and Bank of America Conference Center
Cleveland, Ohio

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Program Overview

This conference is designed to provide a forum for discussion of successes, challenges, and business strategies among Surgical Leaders. A diverse faculty will provide updates on surgical metrics, continuous improvement, integration, and predictive analytics. Surgical, educational, and scheduling innovations will also be shared.

Learning activities will be presented in several formats, including traditional lectures, workshops, and case discussions. There will be two keynote sessions each morning. The afternoon sessions are divided into three tracks: Managing Contributing Margin, The Cleveland Clinic Experience, and Innovations. Participants may select presentations from each track, but seating in each afternoon session is limited. All activities will be conducted in the host hotel with the active participation of the surgical divisions of the Cleveland Clinic Enterprise.

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Target Audience

This conference is designed for Surgical Administrators, Nursing Leaders, Physicians, and Surgical Finance staff.

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Learning Objectives

As a result of attending this conference, the participant will be able to:

  • Describe strategies to manage contribution margin in a surgical setting
  • Apply techniques for managing and engaging staff in a surgical setting
  • Describe innovations in incorporating alternative practices into a surgical setting

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Primary Activity Director
Victoria L. Butler, MSN, RN, CNOR, FACHE
Senior Nursing Director, Surgical Operations
Cleveland Clinic

Co-Activity Director
Carol Pehotsky, MSN, RN, CPAN, ACNS-BC
Assistant Director of Professional Development and
    Perioperative Education, Surgical Operations
Cleveland Clinic

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Guest Faculty

Lt. General Russel Honoré
United States Army, retired
Global Preparedness Expert

Matthew Garabrant
Senior Consultant
The Advisory Board Company

Otis Brawley, MD
Chief Medical Officer and Executive Vice President
American Cancer Society

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Cleveland Clinic Faculty

Daniel Alam, MD, FACS
Section Head, Aesthetic and Reconstructive Surgery
Staff, Head and Neck Institute

Joanne Cohen
Executive Director and Curator, Art Program

Charis Eng, MD, PhD, FACP
Hardis and American Cancer Society Professor and Chair
Genomic Medicine Institute Director,
Center for Personalized Genetic Healthcare Staff
Taussig Cancer Institute and
   Stanley Shalom Zielony Institute for Nursing Excellence
Cleveland Clinic

Maria Jukic, JD
Executive Director, Arts and Medicine Institute

Scott Muns, MBA
Directory, Sales Operations and Strategy
Market and Network Services

Brian Parker, MD
Quality and Patient Safety Institute
Section Head, Transplant Anesthesiology
Staff, General Anesthesiology

Joseph Patrnchak
Chief Human Resources Officer

Barb Picciano, RN
Director, Healing Services

Madhu Sasidhar, MD
Section Head, Pulmonary,
Allergy and Critical Care Medicine

Jamie Starkey, LAc
Lead Acupuncturist
Center for Integrative Medicine

Lars Svensson, MD, PhD
Director, Aorta Center
Marfan and Connective Tissue Disorder Clinic
Quality Director, Department of Thoracic and Cardiovascular
Surgery and Affiliate Cardiac Surgery Programs
Staff, Thoracic and Cardiovascular Surgery

Christina Vernon, AIA, LEED, AP
Executive Sustainability Officer


Darryl Greene, MS
Executive Director, Continuous Improvement

Robert Lorenz, MD, MBA, FACS
Medical Director of Payment Reform, Risk, and Contracting
Staff, Head and Neck Institute
Staff, Taussig Cancer Institute

William Morris, MD
Staff, Medical Operations
Staff, Hospital Medicine

Jeff Omslaer
Senior Finance Director

Maureen Palmer, RN, BSN, MBA, CRRN, NEA-BC
Administrative Director

Andrew W. Proctor, MS
Senior Director, Business Intelligence

Robert Wyllie, MD
Chief Medical Operations Officer
Vice Chair, Office of the Chief of Staff
Physician-in-Chief, Children’s Hospital


Wael Barsoum, MD
Chairman, Surgical Operations
Staff, Orthopaedic Surgery

John Bergfeld, MD
Operating Room Medical Director

Natalie Bright, MSN, RN, CNOR
Clinical Manager, Surgical Operations Scheduling

Steven Brodsky, CPA
Finance Director
Surgical Operations

Christopher Clinton, MHA
Administrative Director
Surgical Operations

Karen Graves, RN, CNOR
Assistant Nurse Manager, Cardiothoracic Surgery

Regina Griffin, MSN, RN, CNOR
Director, Main Operating Rooms

Linda Hughes, MBA, BSN, RN, CNOR
Director, Ambulatory Surgery Centers

Robert Kenney, MBA
Senior Process Improvement Specialist

Paul Krakovitz, MD
Vice Chairman, Surgical Operations
Staff, Head and Neck Institute
Staff, Pediatric Institute

Lindsay Muns, MBA, MHSA
Administrator, Surgical Operations

Ernie Richmond, MBA
Finance Manager, Surgical Operations

Wendy Simmons, BSN, RN
Nurse Manager, Wooster Outpatient Surgery Center

Wolf Stapelfeldt, MD
Vice Chairman, Surgical Operations
Department Chair, General Anesthesiology
Staff, Outcomes Research

Colleen Wisniewski, MSM, BSN, RN
Nurse Manager, Twinsburg Ambulatory Surgery Center


Deborah Atsberger, MSN, RN, CPAN
Director of Perioperative Services


William Bryant, MBA, BSN, RN, CNOR
Director of Perioperative Services

Michelle Slater, MSN, RN, CNOR
Nurse Manager, Operating Rooms


Amy Boone, MBA, BSN, RN
Director of Perioperative Services

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Planning Committee

Deborah Atsberger, MSN, RN, CPAN
Amy Boone, MBA, BSN, RN
William Bryant, MBA, BSN, RN, CNOR
Lori DeWitt, MSN, RN, CPAN, CAPA
Karen Graves, RN, CNOR
Regina Griffin, MSN, RN, CNOR
Linda Hughes, MBA, BSN, RN, CNOR
Robert Kenney, MBA
Valerie Kovacic-Mauer, MBA, BSN, RN, CNOR
Lindsay Muns, MBA, MHSA
Dawn Schultz, BSN, RN, CNOR
Michelle Slater, MSN, RN, CNOR

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InterContinental Hotel and Bank of America Conference Center
9801 Carnegie Avenue
Cleveland, Ohio 44106
Phone: 216.707.4100 or 877.707.8999

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Hotel Accommodations

The hotel and conference center is located on the campus of Cleveland Clinic. A block of rooms has been reserved at the InterContinental Hotel until 5:00 pm (EST), August 20, 2012. To make your reservations, contact the Hotel Reservations Department at 216.707.4100 or 877.707.8999. Identify yourself as being with the CCF Surgical Operations National Conference (reservation code SNC) for a special rate of $189 single/double (plus tax). After August 20th, the discounted rate will still be available to attendees based on room availability.

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Ground Transportation

Taxi service is available from Cleveland Hopkins International Airport to the InterContinental Hotel and Bank of America Conference Center.

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For further information about the Conference, contact Carol Pehotsky at:
Local: 216.444.8284
Toll Free: 800.223.2273 x48284
Web Address:

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Registration and Cancellation

Registrations are accepted by fax or online until 4:00 pm (EST), Wednesday, September 19th. To register after this date, you must do so on-site. Requests for a refund must be received in writing by September 5th, 2012. A $50 cancellation fee will be deducted from the refund. No refunds will be given after September 5th, but registration is transferable for this conference through September 19th.

For questions about registering, call 216.448.0777 or email

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Parking is available in the East 100th St./Carnegie Ave. Visitor's Parking Garage at prevailing rates. Valet parking is available at the hotel for an additional charge.

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The Cleveland Clinic Foundation Center for Continuing Education is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The Cleveland Clinic Foundation Center for Continuing Education designates this live activity for a maximum of 12.75 AMA PRA Category 1 Credits™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Participants claiming CME credit from this activity may submit the credit hours to the American Osteopathic Association for Category 2 credit.

This program is pending approval for Continuing Nursing Education credits. Cleveland Clinic (OH-045/10-1-12) is an approved provider of continuing nursing education by the Ohio Nurses Association (OBN-001-91), an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Please contact Carol Pehotsky at for questions regarding Continuing Nursing Education contact hours.

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Faculty Disclosure Statement

The Cleveland Clinic Foundation Center for Continuing Education has implemented a policy to comply with the current Accreditation Council for Continuing Medical Education Standards for Commercial Support requiring resolution of all faculty conflicts of interest.   Faculty declaring a relevant commercial interest will be identified in the activity syllabus.

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Americans with Disabilities Act

The Cleveland Clinic Foundation Center for Continuing Education fully intends to comply with the legal requirements of the Americans with Disabilities Act. If you need assistance, please notify us at 216.448.0770 at least two weeks prior to the activity

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September 19, 2012
3:00 - 8:00 pm Registration Table Open
5:00 - 8:00 pm Welcome Reception and Cocktail Hour - Table 45
September 20, 2012
8:00 - 8:30 am Registration Breakfast
8:30 - 8:45 am Welcome Address
8:45 - 10:00 am
General Session - Keynote #1
See First, Understand First, Act First: Leadership and Preparedness in the 21st Century
Lt. General Russel Honore (ret.)
10:00 - 10:10 am Break
10:00 - 11:30 am
General Session - Keynote #2
Future of Robotic Surgery: Evolving Market Dynamics and Strategic Considerations
Matt Garabrant
The Advisory Board Company
11:30 - 12:30 Lunch
12:30 - 1:30 pm Vicki Butler, Chris Clinton, Rob Kenney
Applying a Scientific Model to Planning Staffing Resources
Darryl Greene
Experiencing Improvement
Barb Picciano, Jamie Starkey
Healing Services: The Impact on Patient Experience/Acupuncture: Is there a Place in the Surgical Setting
1:35 - 2:35 pm Andrew Proctor
Building a Surgical Dashboard
Carol Pehotsky
Creating a Team through Education and Professional Development Opportunities
Joanne Cohen, Maria Jukic
Art in Medicine (includes CCF Art Tour)
2:35 - 2:45 pm Break
2:45 - 3:45 pm Maureen Palmer
Capturing Incremental Volume Through a Centralized Transfer Process
Paul Krakovitz, MD,
Linda Hughes Wendy Simmons,
Colleen Wisniewski
Design, Implementation, and Integration of Ambulatory Surgery Centers
Robert Lorenz, MD
Blood Management: Getting Results to be Proud of
3:50 - 4:50 pm Scott Muns
Direct to Employer Strategy:  Building Surgical Volumes in National Market
John Bergfeld, MD,
Natalie Bright
Increasing Surgical Case Volume while Maintaining Level Surgical Scheduling
Wael Barsoum, MD,
Lars Svensson, MD
How to Innovate in the Surgical World Today
5:00 - 6:30 pm Networking Cocktail Hour
September 21, 2012
8:00 - 8:30 am Breakfast
8:30 - 10:00 am
General Session - Keynote #3
War on Cancer, Year 40: Who's Winning?
Otis Brawley, MD
American Cancer Society
10:00 - 10:10 am Break
10:10 - 11:30 am
General Session - Keynote #4
Predictive Modeling, Analytics, and Applications Panel
Moderator: Robert Wyllie, MD, Chief Medical Officer;
Panel: W. Barsoum, MD, C. Clinton, W. Morris, MD, J. Omslaer, M. Sasidhar, MD, W. Stapelfeldt, MD
11:30 - 12:30 Lunch
12:30 - 1:30 pm Lindsay Muns,
Ernie Richmond,
Steve Brodsky
Managing Surgical Volume and Utilization Across an Enterprise
Joe Patrnchak
Caregiver Engagement and Wellness
Dr. Charis Eng
The Human Genome Project
1:35 - 2:35 pm Chris Clinton,
Rob Kenney
Predictive Modeling and Surgical Forecasting
Dr. Brian Parker
Healthcare Risk Management and Transparency
Dr. Daniel Alam
Transforming Faces,
Transforming Lives: The
Past, Present, and Future of
Facial Transplantation

2:35 - 2:45 pm Break
2:45 - 3:45 pm Regina Griffin, Rob Kenney, Deborah Atberger
Leadership Challenges and Approaches Related to OR Metrics and Throughput
Amy Boone, Will Bryant,
Michelle Slater
The Cleveland Clinic
Experience: Growing a Patient
Centered Culture of Servant
Christina Vernon, Karen Graves
Code Green: Environmental Leadership in the OR
3:45 - 4:00 pm Closing Remarks,

Schedule and speakers subject to change.

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The information in this educational activity is provided for general medical education purposes only and is not meant to substitute for the independent medical judgment of a physician relative to diagnostic and treatment options of a specific patient's medical condition. The viewpoints expressed in this CME activity are those of the authors/faculty. They do not represent an endorsement by The Cleveland Clinic Foundation. In no event will The Cleveland Clinic Foundation be liable for any decision made or action taken in reliance upon the information provided through this CME activity.

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Online Registration/Fees


Registration fees includes course syllabus, continental breakfasts, two luncheons and Thursday networking
cocktail reception.
Category Payment received on or BEFORE
Sept. 3, 2012
Payment received AFTER
Sept. 3, 2012
Cleveland Clinic $175.00 $200.00
CCHS Non-Physician $175.00 $200.00
CCHS Physician $400.00 $600.00
Non-Cleveland Clinic $400.00 $600.00

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Copyright © 2000-2016 The Cleveland Clinic Foundation. All Rights Reserved.
Center for Continuing Education | 1950 Richmond Road, TR204, Lyndhurst, OH 44124
Copyright © 2000-2016 The Cleveland Clinic Foundation. All Rights Reserved.
Center for Continuing Education | 1950 Richmond Road, TR204, Lyndhurst, OH 44124