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Course Information

This October 24 & 25, 2019, we invite you to attend "Leadership Forum: Transforming the Healthcare Experience of Tomorrow" to experience Cleveland Clinic’s palpable culture via conversations with our top executives as they share lessons learned, ideas, and strategies for success

Join our innovative and futuristic thinkers in this one-of-a-kind deep dive that includes key components to incorporate design thinking, spur physician engagement, cull from leadership rounding, grow tiered huddles, address operational challenges and more as you explore our “Patients First” business model.

During a private consulting session with our CXO, Dr. Adrienne Boissy, get immediate responses to the challenges you are facing within your organization.

Over two days you’ll be invigorated in these sessions:

  • The Importance of a Communication Model: Training and Sustainment
  • Human Centered Design
  • Innovation in Research and Data:  How Measurement, Surveys and Data Collection Impact the Patient Experience
  • Connecting the Dots: Business Intelligence & Continuous Improvement
  • Leadership Rounding
  • On-Site Consulting to ask your present your burning questions

This program is conveniently scheduled immediately after Cleveland Clinic’s 2019 Innovation Summit. Special pricing is available to you when you enroll in both programs.