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Summit Overview
What's Unique About This Summit | The Engine of Innovation Speaker Series | Objectives | Who Should Attend | Summit Presentations | Summit Abstracts
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The 2011 Cleveland Clinic Health Care Quality Innovation Summit, was held on May 11-13, 2011, on the Cleveland Clinic campus, and was devoted to exploring novel strategies for improving the assessment and delivery of quality health care.
This 2½-day multidisciplinary conference brought together the major stakeholders in this process for in-depth discussions of the shared and sometimes competing visions through which health quality metrics can be used to advance health care outcomes. Stakeholders included patients, physicians, nurses, provider institutions, professional societies, public and private payers, regulatory agencies, nongovernment organizations, patient safety organizations, the device and pharmaceutical industry, funding agencies, as well as state and federal government agencies.
The Quality Innovation Summit examined medical and surgical care and prevention of acute and chronic disease in six major medical domains: Orthopedics and rheumatology, endocrine and digestive diseases, heart and vascular diseases, internal and family medicine, radiology and laboratory medicine.
The goal of this Summit was to enable attendees to do the following:
- Build a shared understanding of the vocabulary, issues, and competing and common interests and visions shaping the practices of medicine and health care;
- Participate in a dynamic forum to explore, discuss, and debate the most effective tools, contexts, and systems with which to assess the quality and value of health care in each of these medical domains;
- Examine current best practice models and major obstacles and discuss options to address the shared challenge of implementing systems of quality metrics;
- Critically assess current and proposed methods through which health care quality information can be used to improve health care decision making and delivery, associated business and operational models, and state and federal health policy decisions.
Click here to view videos of presentations from this Conference |
What’s Unique About This Summit?
Most national meetings on health care quality focus their programs on the stakeholders who drive quality every day. This Summit expanded that focus to include the interactions between stakeholders, provided a forum for new ideas and innovations that can be tied to improving quality and safety in daily clinical practice. This Summit provided opportunities for all stakeholders to develop mutual awareness and to explore opportunities for leverage, collaboration, and “cross-fertilization.”
The 2011 Cleveland Clinic Health Care Quality Innovation Summit (CC-HCQIS) built on the tradition of the highly acclaimed Cleveland Clinic Innovation Summit Series. Since 2004, these Summits have provided a national and international forum to explore and advance opportunities for innovation in patient care.
During the Summit, a renowned faculty provided overviews of each topic area, moderate focused presentations, and lead robust open discussions. Emphasis was placed on articulation of the basic principles and perspectives guiding stakeholders; on understanding and confronting the varied and sometimes conflicting perspectives of key stakeholders; and on identifying and developing opportunities to better align and leverage varied interests and capabilities to achieve common benefit.
| Day 1 | Evaluated health care quality from the perspective of varied stakeholders and disciplines. |
| Day 2 | Featured breakout sessions in which participants discussed best practice tools and models and evolving innovations in orthopedics and rheumatology, endocrine and digestive diseases, heart and vascular diseases, internal and family medicine, radiology and laboratory medicine. |
| Day 3 | Reassembled all participants to explore the national landscape of health care quality assessment and examine the different stakeholders’ visions through which health quality metrics can be used on a national scale to advance health education, general wellness, reduce cost, and preserve innovation.
Core topics included the following:
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Objectives
- Describe the core principles and vocabulary of quality assessment and management practices in health care;
- Critically appraise points of synergy and tension in the visions and perspectives of patients, physicians, institutions, third-party payers, regulatory agencies, industry, and government and nongovernment agencies;
- Develop models of current best practices in quality assessment and management that incorporate key stakeholder perspectives;
- Summarize the challenges and opportunities for advancing health care and cost effectiveness through collaborative programs in quality assessment and management extending across the domains of patient, physician, institution, payer, industry, and government and nongovernment organizations.
Who Did Attend
This educational activity was designed for a multidisciplinary audience of individuals involved in health care quality assessment and management that included:
- Clinicians, scientists, nurses, health institutions, health care administrators;
- Public and private payers, biomedical industry;
- Government policymakers and regulators;
- Nongovernment organizations;
- Patient advocates and media experts
This Summit was of value to anyone looking for an intensive, intellectually demanding examination of health care quality from multiple perspectives in a forum that provided opportunities to participate in the real-world process of learning, discussion, exploration, and analysis needed to shape a future of shared responsibility and value in health care quality assessment and management.
Click here to view videos of presentations from this Conference |
Summit Slide Presentations
Wednesday, May 11, 2011 |
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| Session 1: | Defining Quality in Healthcare – Part 1: Patients, Physicians, Public Moderator: George F. Muschler, MD, Cleveland Clinic |
| view presentation | Welcome and Introduction - George F. Muschler, MD, Cleveland Clinic |
| view presentation | KEYNOTE ADDRESS: The View from the Office of Healthcare Quality: HHS - Donald Wright, MD, MPH, U.S. Department of Health and Human Services |
| view presentation | Landscape of Quality Organizations and Public Debate – Overview - Helen Burstin, MD, MPH, National Quality Forum |
| view presentation | Patient Perspective (Patient Advocacy) - Susan Sheridan, MBA, MIM, Consumers Advancing Patient Safety |
| view presentation | Public Perspective (Media Perspective) - Steve Sternberg, USA Today |
| Session 2: | Defining Quality in Health Care –
Part 2: View from the Inside –
Health Care Institutions Moderator: J. Michael Henderson, MD, Cleveland Clinic |
| no presentation | Introduction - J. Michael Henderson, MD, Cleveland Clinic |
| view presentation | Integrated Health Systems Perspective - Catherine Keating, MD, Cleveland Clinic; Andrew Proctor, Cleveland Clinic |
| view presentation | Challenges for Hospitals – From Community Hospital to Tertiary Care - Elliot Joseph, Hartford Healthcare and Hartford Hospital |
| view presentation | County Hospitals - Ron J. Anderson, MD, Parkland Health and Hospital System |
| view presentation | Medical Education for the Future - James B. Young, MD, Cleveland Clinic |
| view presentation | Lunch and KEYNOTE ADDRESS: Business Case for Quality - Steven J. Swenson, MD |
| Session 3: | Defining Quality in Health Care –
Part 3: The View from the
Payer Perspective Moderator: Michael McMillan, Cleveland Clinic |
| view presentation | Introduction - Michael McMillan, Cleveland Clinic |
| view presentation | National Health Plan - Richard Salmon, MD, PhD, Cigna Health Care |
| view presentation | Self-Insured Employers - Bob Ihrie, CCP, CBP, Lowe’s Companies, Inc. |
| view presentation | Regional Health Plan - Teresa Koenig, MD, MBA, SummaCare Inc./Apex |
| view presentation | Health Care Innovation from Medicare Advantage: Case Study of Humana - Tom James, MD, Humana, Inc. |
Thursday, May 12, 2011 - Parallel Sessions: Maximizing Value and Preserving Innovation |
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| 7:00 am no presentation |
KEYNOTE ADDRESS: Quality and Patient Safety 101- Charles Denham, MD, Texas Medical Institute of Technology |
| Group 4A: | Musculoskeletal Care Moderator: George F. Muschler, MD, Cleveland Clinic |
| view presentation | Introduction - George F. Muschler, MD, Cleveland Clinic |
| view presentation | Where / How Can We Demonstrate the Objective VALUE (efficacy/cost) of Our Care? - J. Timothy Harrington, MD, University of Wisconsin |
| view presentation | What are the Current Best Practice Models and Opportunities for Improving EFFICIENCY (revenue/cost, work/product/time) of Our Care? - Kevin Bozic, MD, MBA, University of California, San Francisco |
| view presentation | How Do We or Can We Identify INEFFECTIVE PRACTICES and Change Practice Patterns to Eliminate Them? - Marc F. Swiontkowski, MD, TRIA Orthopaedic Center |
| view presentation | How Do We Preserve and Stimulate INNOVATION in an Environment of Active Management, Standardization, Efficiency, and Cost Cutting? - Regis O’Keefe, MD, PhD, University of Rochester Medical Center |
| no presentation | Panel Discussion |
| Group 4B: | Endocrine and Metabolic Care Moderators: Philip Schauer, MD, Cleveland Clinic and Sangeeta Kashyap, MD, Cleveland Clinic |
| no presentation | Introduction - Philip Schauer, MD, Cleveland Clinic |
| no presentation | Where / How Can We Demonstrate the Objective VALUE (efficacy/cost) of Our Care? - Anne Peters, MD, University of Southern California |
| view presentation | What are the Current Best Practice Models and Opportunities for Improving EFFICIENCY (revenue/cost, work/product/time) of Our Care? - Linda Siminerio, RN, PhD, CDE, University of Pittsburgh Diabetes Institute |
| view presentation | How Do We or Can We Identify INEFFECTIVE PRACTICES and Change Practice Patterns to Eliminate Them? - James W. Saxton, Esq., Healthcare Litigation and Risk Management Group |
| view presentation | How Do We Preserve and Stimulate INNOVATION in an Environment of Active Management, Standardization, Efficiency, and Cost Cutting? - Philip Schauer, MD, Cleveland Clinic |
| no presentation | Panel Discussion / Question and Answer Period |
| Group 5A: | Cardiovascular Care Moderator: Steven Nissen, MD, Cleveland Clinic |
| no presentation | Introduction - Steven Nissen, MD, Cleveland Clinic |
| view presentation | Where / How Can We Demonstrate the Objective VALUE (efficacy/cost) of Our Care? - David J. Cohen, MD, St. Luke’s Mid America Heart Institute |
| view presentation | What are the Current Best Practice Models and Opportunities for Improving EFFICIENCY (revenue/cost, work/product/time) of Our Care? - Charlie Lougheed, Explorys Inc. and Steve McHale, Explorys Inc. |
| view presentation | How Do We or Can We Identify INEFFECTIVE PRACTICES and Change Practice Patterns to Eliminate Them? - Thomas Marwick, MD, PhD, Cleveland Clinic |
| view presentation | How Do We Preserve and Stimulate INNOVATION in an Environment of Active Management, Standardization, Efficiency, and Cost Cutting? - David Cutler, PhD, Harvard University |
| no presentation | Panel Discussion / Question and Answer Period |
| Group 5B: | Primary Care Moderator: D. Scott Endsley, MD, MSc, Cleveland Clinic |
| view presentation | Introduction - D. Scott Endsley, MD, MSc, Cleveland Clinic |
| view presentation | Where / How Can We Demonstrate the Objective VALUE (efficacy/cost) of Our Care? - Paul V. Miles, MD, American Board of Pediatrics |
| view presentation | What are the Current Best Practice Models and Opportunities for Improving EFFICIENCY (revenue/cost, work/product/time) of Our Care? - Gerri Lamb, PhD, RN, Arizona State University |
| view presentation | How Do We or Can We Identify INEFFECTIVE PRACTICES and Change Practice Patterns to Eliminate Them? - Michael Rabovsky, MD, Cleveland Clinic |
| view presentation | How Do We Preserve and Stimulate INNOVATION in an Environment of Active Management, Standardization, Efficiency, and Cost Cutting? - Bruce Bagley, MD, American Academy of Family Physicians |
| no presentation | Panel Discussion / Question and Answer Period |
| view presentation | Lunch and Panel Discussion: The Evolving Role of Midlevel Providers Where are We Headed? Is this a Quality or Cost-saving Trend? Sarah Sinclair, RN, BSN, MBA, Cleveland Clinic Shannon C. Phillips, MD, MPH, Cleveland Clinic Gerri Lamb, PhD, RN, Arizona State University Josanne K. Pagel, MPAS, PA-C, Cleveland Clinic Janet Fuchs, MSN, MBA, NEA-BC, Cleveland Clinic |
| Group 6A: | Medical Imaging Services Moderator: Mark Sands, MD, Cleveland Clinic |
| no presentation | Introduction - Mark Sands, MD, Cleveland Clinic |
| view presentation | How Do We Preserve and Stimulate Innovation in an Environment of Active Management, Standardization, Efficiency, and Cost Cutting? - Michael Recht, MD, Langone Medical Center |
| view presentation | Are Current Imaging Practices Effective and Can We Identify Ineffective Practices and Reduce Them? - Rebecca Smith-Bindman, MD, University of California, San Francisco |
| view presentation | Clinical Care Paths and Outcomes Reporting: Impact of and Implications for Imaging - Michael Modic, MD, Cleveland Clinic |
| no presentation | Panel Discussion / Question and Answer Period |
| Group 6B: | Laboratory Medicine and Pathology Services |
| view presentation | Introduction |
| view presentation | Where / How Can We Demonstrate the Objective VALUE (efficacy/cost) of Our Care? - Franklin R. Cockerill, MD, Mayo Medical Laboratories |
| view presentation | What are the Current Best Practice Models and Opportunities for Improving EFFICIENCY (revenue/cost, work/product/time) of Our Care? - Lisa Yerian, MD, MD, Cleveland Clinic |
| view presentation | How Do We or Can We Identify INEFFECTIVE PRACTICES and Change Practice Patterns to Eliminate Them? - Jennifer Leigh Hunt, MD, Massachusetts General Hospital |
| view presentation | How Do We Preserve and Stimulate INNOVATION in an Environment of Active Management, Standardization, Efficiency, and Cost Cutting? - Gary Procop, MD, Cleveland Clinic |
| no presentation | Panel Discussion / Question and Answer Period |
| no presentation | Summit Banquet Keynote Address: Health Care Quality and Cost From a National Perspective – Jay Walker, Walker Digital Management, LLC |
Friday, May 13, 2011 |
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| Session 7: | Defining Quality in Health Care –
Charting the Course: Is There a
Common Point on the Horizon? Moderator: J. Michael Henderson, MD, Cleveland Clinic |
| view presentation | Opening Remarks - J. Michael Henderson, MD, Cleveland Clinic |
| view presentation | Charting a Course to the Future: Meaningful Use- Daphne Bascom, MD, PhD, Cleveland Clinic |
| view presentation | Charting a Course to the Future: A View from Blue Cross and Blue Shield - Allan M. Korn, MD |
| view presentation | Charting a Course to the Future: A Clinician’s View - J. Michael Henderson, MD, Cleveland Clinic |
| view presentation | Closing: Panel Discussion and Town Hall Meeting - Delos M. Cosgrove, MD, Cleveland Clinic; J. Michael Henderson, MD, Cleveland Clinic; Allan M. Korn, MD, Blue Cross and Blue Shield; Stephen Swensen, MD, MMM, FACR, Mayo Clinic; Charles Denham, MD, Texas Medical Institute of Technology |
| view presentation | Adjourn - George F. Muschler, MD, Cleveland Clinic |










