9:30 am |
Live stream opens
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10:00 am |
Welcome and introductions
Ahmad Kilani, MD, MBA, MLS, MSIT, CHCQM-PHYADV |
10:05 am |
Patient Journey through the Healthcare System
Lisa Yerian, MD |
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Session 1 – Patient Journey
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11:00 am |
Introduction to the Patient Journey
Sumana Narasimhan, MD |
11:05 am |
Emergency Department: Admit or Not Admit? That is the Question
Scott Ceule, MD,FACP, FAAP, ACPA-C |
11:35 am |
Hospital Throughput and Discharge Planning Impact on Patient Experience
Tiffany Fergusun, LMSW, ACM, ACPA-C Ritu Prasad, MD, CHCQM-PHYADV |
12:05 pm |
Innovative Ideas for Hospital Throughput
Jodi-Ann Chin, MD Thomas Martin, MD |
12:40 pm |
Lunch break
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1:10 pm |
Guiding the Auth Approval, Guarding the Experience
Rob McDaniel Dan Medve |
1:40 pm |
Impact of Denials on Patient Experience and Strategies for Mitigation
Suzanne Miller, MSN, RN Michelle Schill |
2:10 pm |
Breaking Down the Walls: Building Effective Payer–Provider Collaboration
David M. Johnson MD, MBA, CPE |
2:50 pm |
Break
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Session 2 – General Topics
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3:00 pm |
The Physician Advisor: Professional Boundaries and Ethical Dilemmas, Navigating the Gray Zone
Paul Ford, PhD Patrick Schmitt, DO |
3:35 pm |
From Bedside to Boardroom
Ahmed Abuabdou, MBBS, MBA, ACPA-C Michael Taylor, MD |
4:05 pm |
Role of Physician Advisors Panel Discussion
Moderator: Nicholas Libertin, MD Ahmad Kilani, MD, MBA, MLS, MSIT, CHCQM-PHYADV Meana Gerges, MD Andrew Maigur, MD, CHCQM-PHYADV, CMPC, CCDS, ACPA-C Kevin Perry, MD |
4:50 pm |
Question and Answer
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5:00 pm |
Closing remarks and adjournment
Ahmad Kilani, MD, MBA, MLS, MSIT, CHCQM-PHYADV |