Optional Non-CME Satellite Presentations

Topic: Client Zero Journey: Lessons Learned to Unlock Productivity with AI and Automation at IBM

Speaker: Jonathan Wright, Global Managing Partner, IBM Consulting

Agenda:

• Provide IBM’s operational strategy for the Office of the CIO, execution framework, outline prioritized opportunities, cultural considerations, and current outcomes.
• Workforce productivity and change management- How IBM has reimagined roles and responsibilities, upskilling, and self-service.
• Describe specific use cases, in different levels of detail that are relevant to Cleveland Clinic’s journey. i.e.- platform modernization, IT automation, customer experience, and employee productivity.
• Q&A designed to gain insights on CCF caregiver base knowledge, readiness, and concerns in the use of AI.

Location: InterContinental Hotel Ballroom C

This program is developed and offered by IBM.

Topic: AI at Scale: How Health Systems are Turning Promise into Practice

Speaker: Moderator: Timothy Showalter, MD, Chief Mecical Officer, Viz.ai, Panelists: Zeshaun Khawaja, MD, MBA, Cleveland Clinic, and Louis Williams, MD, MBA, Cleveland Clinic

Location: InterContinental Hotel Ballroom AB

This program is developed and offered by Viz AI.

Topic: Agentic Identities in Healthcare: Accelerating and Improving Care Without Compromising Security

Speaker: Travis Favaron, Imprivata Vice President of Product Management, and Dr. Sean Kelly, Imprivata Chief Medical Officer

Description: AI agents could reduce administrative burden, streamline clinical workflows, and give care teams more time with patients. Though, unlike traditional AI assistants, Agentic Agents can access systems, use sensitive data, make decisions, and take action—sometimes across multiple applications and workflows. The promise is enormous for care providers and patients BUT this autonomy creates new risks. Unlocking the value of agentic AI requires intelligent oversight and responsible governance. This interactive session will explore clinical and cybersecurity perspectives on where agents can deliver meaningful near-term value while ensuring agentic identities are governed and managed responsibly. Clinical leaders will leave with practical questions to ask before allowing an agent into a care workflow. Security and technology leaders will gain a framework for ensuring agent access remains limited, visible, auditable, and immediately revocable.

Location: InterContinental Hotel Ballroom C

This program is developed and offered by Imprivata.

Topic: Beyond the Pilot: Building an AI value engine for healthcare

Speakers: Dr. Jamie McGlothlin and Michael Haas, RSM US LLP

Description: Join RSM’s Dr. Jamie McGlothlin and Michael Haas for an interactive workshop that will equip executives with practical framework for evaluating high-value AI opportunities, establishing governance and accountability structures and measuring impact in ways that resonate with boards, clinicians and operational leaders.

Location: InterContinental Hotel Ballroom AB

This program is developed and offered by RSM US LLP.